Palace Hotel - London

31 Great Cumberland Place, London, United Kingdom, W1H7LF  show map
 2 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Palace Hotel - London

Free Wi-Fi

Free Wi-Fi in rooms

Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness center

Swimming pool
Spa and relaxation

Reflex massage

Spa & wellness center

Overview

Palace Hotel boasts central positioning at a close distance to Royal Opera House, Albert Memorial and Buckingham Palace, offering 42 rooms and a swimming pool and a casino.

The city center is about 30 minutes on foot.

Marylebone, Marylebone Road (Q) bus stop is just 150 meters from the hotel and a 5-minute walk takes guests to Marylebone underground station. The property is set 15 km from London City airport.

Rooms

Palace is a central hotel offering rooms with a safe, TV with satellite channels, individual climate control, cable TV with on-demand movies and a dressing area as well as coffee/tea makers and an electric kettle. Bathrooms are appointed with a hairdryer, a shower and free toiletries.

Eat & Drink

Offering European and Italian dishes, Vinoteca is a 5-minute walk away.

Services

Palace Hotel provides a meeting room, a business centre and a copier along with room service, 24-hour security and concierge service.

Relax

On-site recreational facilities include reflex massage and steam baths.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Number of rooms:   42.

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Facilities

General

  • Non-smoking property
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Swimming pool
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Adjoining rooms
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Palace Hotel - London London location
Show big map »

Hotel Address:

31 Great Cumberland Place, London, United Kingdom, W1H7LF

Get directions
City Center
  • London
    1.6 mi
Airports
Train Stations
  • Marylebone Station
    3000 ft
Underground stations
  • Edgware Road
    2700 ft
  • Bond Street
    2700 ft
  • Bus stop
    1000 ft
Restaurants
  • The Market
    100 ft
  • La Porte des Indes (cuisine: Indian)
    600 ft
Beaches
  • Shell Beach
    1.3 mi
  • Rushy Bay
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    42

Rooms and availability

Palace Hotel Location

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  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Farmilo Fiumano700 ft
  • The Colomb Art Gallery1400 ft
  • The Sheridan Russell Gallery1400 ft
  • Indar Pasricha Fine Arts1400 ft
  • Atlas Gallery1700 ft

Places of interest

  • West London Synagogue400 ft
  • John Lennon and Yoko Ono's Flat1000 ft
  • The Worst Street in London1400 ft
  • The Windsor Castle1700 ft
  • Selfridges1700 ft

Shopping areas

  • Selfridges1700 ft

Amusement

  • JR Photography700 ft
  • The Screen On Baker Street1700 ft
  • Quicksilver1700 ft

Museums

  • The Wallace Collection1700 ft

Parks

  • Mile End Park and Arts Pavilion1400 ft

Galleries

  • Mark Gallery1000 ft
  • Light Gallery1000 ft
  • The Park Gallery1400 ft

Local attractions

  • Carnaby Street5000 ft
    LondonEngland
  • Mayfair5100 ft
    LondonEngland
  • London Central Mosque5100 ft
    146 Park Road, London
  • Open Air Theatre5000 ft
    Inner Circle, NW1, London
  • Royal Academy of Arts5200 ft
    Burlington House, London

Near the hotel

  • Grosvenor Victoria Casino1500 ft
    150 - 162 Edgeware Road, London
  • Wallace Collection2200 ft
    Hertford House, London
  • Hyde Park2500 ft
    Rangers Lodge, London
  • Sherlock Holmes Museum3200 ft
    221B Baker Street, London
  • Hertford House1800 ft
    Manchester Square, London
  • Paddington Station2100 ft
    Paddington London, London
  • Madame Tussauds London3200 ft
    Marylebone Road, London

Restaurants nearby

  • The Market100 ft

    Address: The Cumberland, Great Cumberland Place
    Phone: +44 870 333 9280‎

    63% likes this, based on 31 reviews
    Price Range: USD 50 - USD 199

  • Donostia Restaurant200 ft

    Address: 10 Seymour Place
    Phone: 0203 6201 845

    86% likes this, based on 70 reviews
    Cuisine: Basque

  • Crescent200 ft

    Address: 34-40 Great Cumberland Place, Montcalm Hotel
    Phone: (020) 7402 4288

  • La Porte des Indes600 ft

    Address: 32 Bryanston Street
    Phone: 0272240055

    64% likes this, based on 442 reviews
    Cuisine: Indian
    Price Range: USD 26 - USD 51

  • Zayna500 ft

    Address: 25 New Quebec Street
    Phone: 02077232229

    84% likes this, based on 339 reviews
    Cuisine: Indian, Halal, Pakistani
    Price Range: USD 1 - USD 50

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    42
Hotels nearby

Palace Hotel Reviews

Guest reviews are submitted by our customers after their stay at Palace Hotel

Average guest rating

7.4out of 10
Very good
Based on 581 reviews

Rating by category:

Location
7.3
Rooms
6.8
Value
6.5
Service
9.0

Guest reviews

  • Older travelers
    7.0

    Room was clean

    Breakfast was poor Wanted payment before we went to our room, this was very inconvenient as it was a birthday present and the person then new how much it cost. Paid for an upgraded room, but was told that it was complimentary.

  • Older travelers
    8.8

    The room was cramped. The space around the bed was very narrow, and we had to manoevre round each other to get in and out of the bathroom

  • Older travelers
    9.2

    The hotel is nice , clean, and calm. I choosed it because of its location, it is behind exford street and hyde park.

    My room was at floor minus one, it little bite noisy

  • Couple
    7.0

    Friendly service.

    Rooms too Small! Not worth the price. It's not really a 5 star hotel in my opinion. Never booking again,unless all Other real hotels nearby are booked.

  • Couple
    5.8

    Cleanness & location.

    Room is very very small ! I can't believe it ! It is just like an ibis hotels room (in size). It it just for sellp hotel. It doesn't worth it's price.

  • Single
    8.2

    A clean, airy, quiet room with comfortable bed. Good breakfast for the price. Excellent location. A very pleasant stay.

    Room safe was not working but this was reported as it was not important to me.

  • Single
    5.0

    Free wifi. Location.

    The smallest rooms I have ever seen. Literally! Avoid single rooms at all cost. Noisy. Sounds of people walking over the room all night long. I got a room in the basement.

  • Single
    10.0

    Great staff - very friendly and happy to help

    Have no complaints or recommendations

  • Family with children
    10.0

    Great room, nice staff and very clean.

  • Couple
    7.8

    The hotel is very well located. Five minutes from Oxford street and 20 minutes walking from the Buckingham palace.

    The bedroom is very small.

  • Older travelers
    7.0

    Belæggenhed

    Too small rooms No bar in the hotel Single rooms without windows!!! Too small bathroom Too dark bathroom - no proper lights

  • Single
    4.6

    A tiny room with a narrow uncomfortable single bed, a cold bathroom

  • Single
    10.0

    I stayed on a discounted rate which for London was great. I stay in London a lot using the best deal on whaterver hotel is best. The £136 rate was very good for a 5* hotel. Probably this would be uncommon. Good to have a spa in Lindon but see other comments

    Nice little spa but water in the small swimming pool was cloudy. I own a pool and I know this is due to insufficient chlorination. I would not use it for this reason

  • Single
    5.0

    Convenience.

    Bed was too soft and the room so small I got claustrophobic. Definitely NOT 5 star

  • Couple
    8.2

    Great location for a shopping trip! Excellent starting point to visit all sights of London (underground central line!).

    At first they try to give you a room at the basement, but it is possible to ask for a "better" one and you will get it (if available). All rooms are not at Montcalm Hotel, they are on the other side in front.

How to reach hotel

hotel Palace Hotel - London London location
Show big map »

Hotel Address:

31 Great Cumberland Place, London, United Kingdom, W1H7LF

Get directions
City Center
  • London
    1.6 mi
Airports
Train Stations
  • Marylebone Station
    3000 ft
Underground stations
  • Edgware Road
    2700 ft
  • Bond Street
    2700 ft
  • Bus stop
    1000 ft
Restaurants
  • The Market
    100 ft
  • La Porte des Indes (cuisine: Indian)
    600 ft
Beaches
  • Shell Beach
    1.3 mi
  • Rushy Bay
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    42