Palace Hotel - London

31 Great Cumberland Place, London, United Kingdom, W1H7LF  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Palace Hotel - London

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness center

Swimming pool
Spa and relaxation

Reflex massage

Spa & wellness center

Overview

The charming The Marble Arch London Hotel offers 42 modern guest rooms as well as an elevator, a safe deposit box and currency exchange.

Bomber Command Memorial, Madame Tussauds London and Curzon Mayfair are within 15 minutes' walk away. The venue is located within 30 minutes' walk from London center.

Royal Opera House is 2.5 km of the property, while Albert Memorial is around 1.7 km away.

Mayfair, Marble Arch Park Lane (Stop) bus stop is just 200 meters from the hotel and a 5-minute walk takes guests to Marble Arch underground station. It takes around 15 minutes' drive to get to London City airport, which is 15 km away.

Rooms

The Marble Arch London Hotel provides guestrooms appointed with a laptop safe, cable TV with on-demand movies, free Wi-Fi, a minibar and pay TV. They are fitted with marble bathrooms with a rain shower, a hairdryer and toiletries.

Eat & Drink

Guests can have breakfast in the dining room every morning. The hotel’s luxurious restaurant serves a variety of international dishes. The coffee shop The Borough Barista is located 100 meters from the property.

Services

Business travelers can make use of a meeting room, a business center and a photocopier offered on site.

Relax

On-site spa options feature a spa center and a sauna.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Number of rooms:   42.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Bank service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Swimming pool
  • Casino
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Palace Hotel - London London location
Show big map »

Hotel Address:

31 Great Cumberland Place, London, United Kingdom, W1H7LF

Get directions
City Center
  • London
    1.6 mi
Airports
Train Stations
  • Marylebone Station
    3000 ft
Underground stations
  • Edgware Road
    2700 ft
  • Bond Street
    2700 ft
  • Bus stop
    1000 ft
Restaurants
  • The Market
    100 ft
  • La Porte des Indes (cuisine: Indian)
    600 ft
Beaches
  • Shell Beach
    1.3 mi
  • Rushy Bay
    1.3 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    42

Rooms and availability

Palace Hotel photos Room
Club Double Room
Bed type: Double bed
Size: 270 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

This spacious room includes: -Free fruit and mineral water upon arrival -Daily local newspaper -Club lounge access at the nearby Montcalm Hotel, including complimentary continental breakfast, snacks and drinks

Room facilities
    Palace Hotel photos Room
    Deluxe Double Room
    Bed type: Double bed
    Size: 220 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    Includes: -Free fruit and mineral water upon arrival -Complimentary high-speed internet access -Flat-screen TV with satellite channels -Coffee/tea facilities

    Room facilities
      Palace Hotel photos Room
      Deluxe Single Room
      Bed type: 1 Single bed
      Size: 165 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information

      Includes: -Free fruit and mineral water upon arrival -Complimentary high-speed internet access -Flat-screen TV with satellite channels -Coffee/tea facilities

      Room facilities
        Palace Hotel photos Exterior Hotel information
        Deluxe Triple Room
        Bed type: King-size bed
        Size: 305 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information

        This triple room has air conditioning, cable TV and bathrobe.

        Room facilities

          How to reach hotel

          hotel Palace Hotel - London London location
          Show big map »

          Hotel Address:

          31 Great Cumberland Place, London, United Kingdom, W1H7LF

          Get directions
          City Center
          • London
            1.6 mi
          Airports
          Train Stations
          • Marylebone Station
            3000 ft
          Underground stations
          • Edgware Road
            2700 ft
          • Bond Street
            2700 ft
          • Bus stop
            1000 ft
          Restaurants
          • The Market
            100 ft
          • La Porte des Indes (cuisine: Indian)
            600 ft
          Beaches
          • Shell Beach
            1.3 mi
          • Rushy Bay
            1.3 mi
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Number of rooms:
            42

          Palace Hotel Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Farmilo Fiumano - 700 ft
          • The Colomb Art Gallery - 1400 ft
          • The Sheridan Russell Gallery - 1400 ft
          • Indar Pasricha Fine Arts - 1400 ft
          • Atlas Gallery - 1700 ft

          Places of interest

          • West London Synagogue - 400 ft
          • John Lennon and Yoko Ono's Flat - 1000 ft
          • The Worst Street in London - 1400 ft
          • The Windsor Castle - 1700 ft
          • Selfridges - 1700 ft

          Shopping areas

          • Selfridges - 1700 ft

          Amusement

          Museums

          • The Wallace Collection - 1700 ft

          Parks

          • Mile End Park and Arts Pavilion - 1400 ft

          Galleries

          • Mark Gallery - 1000 ft
          • Light Gallery - 1000 ft
          • The Park Gallery - 1400 ft

          Local attractions

          • Carnaby Street - 5000 ft
            LondonEngland
          • Mayfair - 5100 ft
            LondonEngland
          • London Central Mosque - 5100 ft
            146 Park Road, London
          • Open Air Theatre - 5000 ft
            Inner Circle, NW1, London
          • Royal Academy of Arts - 5200 ft
            Burlington House, London

          Near the hotel

          • Grosvenor Victoria Casino - 1500 ft
            150 - 162 Edgeware Road, London
          • Wallace Collection - 2200 ft
            Hertford House, London
          • Hyde Park - 2500 ft
            Rangers Lodge, London
          • Sherlock Holmes Museum - 3200 ft
            221B Baker Street, London
          • Hertford House - 1800 ft
            Manchester Square, London
          • Paddington Station - 2100 ft
            Paddington London, London
          • Madame Tussauds London - 3200 ft
            Marylebone Road, London

          Restaurants nearby

          • The Market - 100 ft

            Address: The Cumberland, Great Cumberland Place
            Phone: +44 870 333 9280‎

            63% likes this, based on 31 reviews
            Price Range: USD 50 - USD 199

          • Donostia Restaurant - 200 ft

            Address: 10 Seymour Place
            Phone: 0203 6201 845

            86% likes this, based on 70 reviews
            Cuisine: Basque

          • Crescent - 200 ft

            Address: 34-40 Great Cumberland Place, Montcalm Hotel
            Phone: (020) 7402 4288

          • La Porte des Indes - 600 ft

            Address: 32 Bryanston Street
            Phone: 0272240055

            64% likes this, based on 442 reviews
            Cuisine: Indian
            Price Range: USD 26 - USD 51

          • Zayna - 500 ft

            Address: 25 New Quebec Street
            Phone: 02077232229

            84% likes this, based on 339 reviews
            Cuisine: Indian, Halal, Pakistani
            Price Range: USD 1 - USD 50

          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Number of rooms:
            42
          Hotels nearby
          Cities nearby

          Palace Hotel Reviews

          Guest reviews are submitted by our customers after their stay at Palace Hotel

          Average guest rating

          7.4out of 10
          Very good
          Based on 581 reviews

          Rating by category:

          Location
          7.3
          Rooms
          6.8
          Value
          6.5
          Service
          9.0

          Guest reviews

          • Older travelers
            7.0

            Room was clean

            Breakfast was poor Wanted payment before we went to our room, this was very inconvenient as it was a birthday present and the person then new how much it cost. Paid for an upgraded room, but was told that it was complimentary.

          • Older travelers
            8.8

            The room was cramped. The space around the bed was very narrow, and we had to manoevre round each other to get in and out of the bathroom

          • Older travelers
            9.2

            The hotel is nice , clean, and calm. I choosed it because of its location, it is behind exford street and hyde park.

            My room was at floor minus one, it little bite noisy

          • Couple
            7.0

            Friendly service.

            Rooms too Small! Not worth the price. It's not really a 5 star hotel in my opinion. Never booking again,unless all Other real hotels nearby are booked.

          • Couple
            5.8

            Cleanness & location.

            Room is very very small ! I can't believe it ! It is just like an ibis hotels room (in size). It it just for sellp hotel. It doesn't worth it's price.

          • Single
            8.2

            A clean, airy, quiet room with comfortable bed. Good breakfast for the price. Excellent location. A very pleasant stay.

            Room safe was not working but this was reported as it was not important to me.

          • Single
            5.0

            Free wifi. Location.

            The smallest rooms I have ever seen. Literally! Avoid single rooms at all cost. Noisy. Sounds of people walking over the room all night long. I got a room in the basement.

          • Single
            10.0

            Great staff - very friendly and happy to help

            Have no complaints or recommendations

          • Family with children
            10.0

            Great room, nice staff and very clean.

          • Couple
            7.8

            The hotel is very well located. Five minutes from Oxford street and 20 minutes walking from the Buckingham palace.

            The bedroom is very small.

          • Older travelers
            7.0

            Belæggenhed

            Too small rooms No bar in the hotel Single rooms without windows!!! Too small bathroom Too dark bathroom - no proper lights

          • Single
            4.6

            A tiny room with a narrow uncomfortable single bed, a cold bathroom

          • Single
            10.0

            I stayed on a discounted rate which for London was great. I stay in London a lot using the best deal on whaterver hotel is best. The £136 rate was very good for a 5* hotel. Probably this would be uncommon. Good to have a spa in Lindon but see other comments

            Nice little spa but water in the small swimming pool was cloudy. I own a pool and I know this is due to insufficient chlorination. I would not use it for this reason

          • Single
            5.0

            Convenience.

            Bed was too soft and the room so small I got claustrophobic. Definitely NOT 5 star

          • Couple
            8.2

            Great location for a shopping trip! Excellent starting point to visit all sights of London (underground central line!).

            At first they try to give you a room at the basement, but it is possible to ask for a "better" one and you will get it (if available). All rooms are not at Montcalm Hotel, they are on the other side in front.

          How to reach hotel

          hotel Palace Hotel - London London location
          Show big map »

          Hotel Address:

          31 Great Cumberland Place, London, United Kingdom, W1H7LF

          Get directions
          City Center
          • London
            1.6 mi
          Airports
          Train Stations
          • Marylebone Station
            3000 ft
          Underground stations
          • Edgware Road
            2700 ft
          • Bond Street
            2700 ft
          • Bus stop
            1000 ft
          Restaurants
          • The Market
            100 ft
          • La Porte des Indes (cuisine: Indian)
            600 ft
          Beaches
          • Shell Beach
            1.3 mi
          • Rushy Bay
            1.3 mi
          Hotel information
          • Check-in:
            from  2 pm
          • Check-out:
            until  12 pm
          • Number of rooms:
            42